1. Press the button on the login page marked "I've forgotten my password".
2. On the subsequent page, enter the email you use on HosPortal, and tick the box marked "I'm not a robot".
3. An email will be sent to your email address with a link to change your password. Click on this link.
4. You will be presented with a page to enter a new password and verify it.
5. Then login with your new password